A Comparative Analysis On User Satisfaction In Closed And Open Office Buildings: Case Study Of Some Selected Buildings In Abuja

Main Article Content

Obasanjo Owoyale Adeola, Ph.D. Candidate
Barka Jonathan Kwaya, Ph.D. Candidate
Mohammed Tauheed Alfa, Ph.D. Candidate


Many organizations and industries around the world have their own preference of office type base on the nature of services to be rendered. Office building without employee’s satisfaction can adversely affect their performances at their places of work. Open office is an office that has large open space with no partitionable walls but providing workstation for each employee within the open space while close office is the type with solid walls or frames as partitions with doors which open to each office. It is in the light of this that the design of office becomes imperative to both employers and architects. The aim of this study is to investigate user satisfaction and preferences in office buildings, in other to proffer appropriate design suggestion and recommendation that can be used when providing office to employees. A survey is adopted through the aid of administredquestionnaire to respondents,and the results are therefore analysed using simple statistical tool. Findings from the study reveals users satisfaction and preference for open office layout, it further reveals efficiency in users productivity due to its effectiveness in communication, kwnoledge sharing, space saving, costsavingand flexibility in managerial activities. The study therefore creates a correlation between findings conducted by other researchers over the years concerningthe provision of office for employees their preference andsatisfaction for open office buildings.

Copyright © 2018 Journal of Contemporary Urban Affairs.


Download data is not yet available.

Article Metrics

Article Details

How to Cite
Adeola, O. O., Jonathan Kwaya, B., & Alfa, M. T. (2018). A Comparative Analysis On User Satisfaction In Closed And Open Office Buildings: Case Study Of Some Selected Buildings In Abuja. Journal of Contemporary Urban Affairs, 2(3), 102-106. https://doi.org/10.25034/ijcua.2018.4724


Brennan, a., and kline, T. (2002). Traditional versus open office design: a Longitudinal field study, journal of environment and behavior, 34( 3), 279-299. https://doi.org/10.1177/0013916502034003001

Demarco, T. S. (1994). Getting past burnout, busywork and the myth of total Efficiency. Random house, new york. https://www.amazon.com/Slack-Getting-Burnout-Busywork-Efficiency-ebook/dp/B004SOVC2Y

Heerwagen, j., Kampschroer,K. (2004). Collaborative knowledge work Environments. journal of building research& Information, 32(6): 510-528. https://doi.org/10.1080/09613210412331313025

Mike, o and von, h .(2008). Open plan and enclosed private offices research review And recommendation journal of environmental psychology, 25(5), 219-229. Availible at: https://www.knoll.com/media/878/738/OpenClosed_Offices_wp.pdf

Veitch, j. Charles, k., kelly, farley k. And newsham, g. A (2004).Model of satisfaction With open-plan office conditions: cope field findings. Journal of environmental Psychology, 27(3): 177-189. https://doi.org/10.1016/j.jenvp.2007.04.002

Venezia, c. And allee, v. (2007).Supporting mobile worker networks: components for Effective workplaces, journal of corporate real estate, (9)3:168-182. https://doi.org/10.1108/14630010710845758

Wymer, t. (2008).A map for the emerging workplace: the y in the road, knoll. Availible at: http://www.idi4design.com/announcements-1/the-y-in-the-road

Yildirim, k., akalin-baskaya, a. And celeb, m. (2007). The effects of window Proximity,partition height, and gender on perceptions of open-plan offices. Journal ofenvironmental psychology, 27(20), 154-165. https://doi.org/10.1016/j.jenvp.2007.01.004

Micheal, c .(2008). The fluid office: an open and closed case, applying distraction Conflict theory to the challenges of it workers productivity.saint louis, missouri. Availible at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=

Brookes, m. J., & kaplan, a. (1972). The office environment: space planning and affective behavior. Human factors, 14(5), 373-391. https://doi.org/10.1177/001872087201400502

Wineman, j. D. (1986). Behavioral issues in office design. Van nostrand reinhold company. https://books.google.com.tr/books/about/Behavioral_issues_in_office_design.html?id=iFBPAAAAMAAJ&redir_esc=y

Peponis, j., bafna, s., bajaj, r., bromberg, j., congdon, c., rashid, m., ... & zimring, c. (2007). Designing space to support knowledge work. Environment and behavior, 39(6), 815-840. https://doi.org/10.1177/0013916506297216

Brill, m. (1984). Using office design to increase productivity. Workplace design and productivity. https://books.google.com.tr/books/about/Using_office_design_to_increase_producti.html?id=V_ORAAAAIAAJ&redir_esc=y

Wineman, j. D. (1982). Office design and evaluation: an overview. Environment and behavior, 14(3), 271-298. https://doi.org/10.1177/0013916582143002

Moore, g. T., tuttle, d. P., & howell, s. C. (1985). Environmental design research directions: process and prospects (pp. 4-of). New york: praeger https://trove.nla.gov.au/work/19059230?q&versionId=22381974

Abstract 1640 | DOI https://doi.org/10.25034/ijcua.2018.4724

Similar Articles

1 2 3 > >> 

You may also start an advanced similarity search for this article.